Free shipping & Returns worldwide on all orders over 50 €.
Fast and safe with DHL, UPS & PostNL.
NL BE LU 1-3 business days
Rest of EU 3-5 business days
(Express delivery with shorter delivery times are available)
All orders are shipped from The Netherlands.
To ensure maximum product quality, we rely on experienced employees and use carefully selected materials for all manufacturing processes. We strive to always give our best so that our customers can enjoy their products for a long time.
Michel Wagner has a limited warranty for the defects of the manufacturer for 2 years after the original purchase date at an authorized dealer. In short, if the parts of the watch or the mechanics do not work properly during normal use, and it is our fault, we will repair or replace your product free of charge. However, this does not apply to a manipulated watch. The warranty does not cover water damage, normal damage, batteries, accidental glass damage, scratches, belt damage or theft. A proof of purchase is required for all warranty claims and service requests, so keep your proof of purchase. If you consider your item as a defect, please fill out the form below. Our customer service team will then contact you as soon as possible.